Important Notices & Disclaimers

Eligibility Notice

The information included in My Account can be used to determine the coverage period during which you and any family members are enrolled in the TDP. Before receiving care, it is always best to ensure that you will remain eligible for TDP benefits and that your coverage will remain effective during the desired treatment period. United Concordia does not reimburse members for services performed outside the coverage period.

Notice

Enrollee acknowledges and understands that the information contained herein reflects information available at the time of inquiry and may be subject to retroactive and prospective changes as required by the TDP (e.g., change in eligibility due to military status changes). It is the responsibility of the enrollee to verify TDP coverage prior to receiving dental care. UCCI is not held responsible for personal member liabilities resulting from retroactive cancellations of or changes to dental coverage.

Benefit Booklet

The TDP benefit booklet is available online and includes all covered benefits, cost-shares, and exclusions and limitations. You must read the entire benefit booklet to determine coverage details.

Cancelled Coverage

If this policy is cancelled, all users can access their own information within My Account. Family members under age 18 cannot create an account, but their information can be obtained by calling Customer Service at 844-653-4061 (CONUS), 844-653-4060 (OCONUS toll-free) or 717-888-7400 (OCONUS toll).