** Notice for TDP members affected by Hurricanes Harvey and Irma **

If you have been displaced as a result of the hurricanes and your TDP benefits and/or access to care have been affected, please contact us at 1-800-858-0051. We are committed to helping our enrollees affected by these tragedies. Please do not hesitate to contact us so we can be of assistance.

Please contact 1-844-653-4061 with any other questions.

Have a question about TRICARE Dental program?

Please review our Frequently Asked Questions to see if the answer has already been provided.

FAQs

Or use this form to submit a question to a United Concordia representative regarding the TDP or your benefits.


If you'd like to speak with a United Concordia Representative, there are two convenient options:

  1. 1. Call United Concordia.

    Representatives are available to assist beneficiaries in English, German, Italian, Japanese, Korean, and Spanish, Monday – Friday 8:00 a.m. to 5:00 p.m. (Eastern Time). Beginning March 20, hours will be extended to Sunday 6:00 p.m.–Friday 10:00 p.m. (Eastern Time), except holidays.

    United Concordia TDD/TTY service for the hearing impaired: 711

    If you live in the United States or a U.S. territory:
    CONUS Toll Free: 844-653-4061
    CONUS Fax:     717-635-4565
     
    If you live outside of the United states:
    OCONUS Toll Free: 844-653-4060 (view the AT&T access codes here)
    OCONUS Toll: 717-888-7400
     

    To report suspected fraud:
    Fraud Hotline Toll Free: 877-968-7455
  2. 2. Schedule a time for a United Concordia representative to call you.

CONUS
Claim Submissions
United Concordia

TRICARE Dental Program
P.O. Box 69451
Harrisburg, PA 17106

Customer Service

TDP Customer Service/Appeals Unit

PO Box 69450

Harrisburg, PA  17106

OCONUS
Claim Submissions
United Concordia

TRICARE Dental Program
P.O. Box 69452
Harrisburg, PA 17106
Fax: 844-827-9926 (toll-free)
717-635-4520 (toll)

Quality of Care/Grievance
Inquiries
United Concordia
TRICARE Dental Program - Grievances
1800 Center Street
Camp Hill, PA 17089
Fax: 717-260-7168

Enrollment Applications
Enrollment/Change Form and Initial Payment
United Concordia

TRICARE Dental Program
P.O. Box 645547
Pittsburgh, PA 15264-5253

Recurring Payments
United Concordia

TRICARE Dental Program
P.O. Box 645534
Pittsburgh, PA 15264-5253

Fraud and Abuse Issues

Inquiries
United Concordia
Special Investigations Unit—TDP
4401 Deer Path Road
DP 3B
Harrisburg, PA 17110


Government Relations Liaisons (GRls)

GRLs are responsible for promoting and educating beneficiaries about TDP benefits.

Consult the GRL map to locate your liaison and request a briefing at your unit.

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