TOPD Online Services
TOPD dentists can register to use the TOPD Online Services.
To register for the TOPD Web Portal, you must submit a signed copy of the TOPD Web Portal Terms of Agreement. To obtain a copy of the agreement, please contact TRICARE Dental Program (TDP) OCONUS Customer Service department, Sunday 6:00 p.m. - Friday 10:00 p.m. (Eastern Time), except holidays, at 844-653-4060 or 717-888-7400.
In addition to the TOPD Web Portal, dentists located in the following areas can register for Electronic Funds Transfer (EFT) for claim payments:
| Australia | Belgium | Canada | Cyprus | Germany | Hong Kong |
| Hungary | India | Italy | Japan | Malta | Netherlands |
| New Zealand | Norway | Portugal | Singapore | Spain | United Kingdom |
| Austria | Bahamas | Bahrain | Bulgaria | Czech Republic | Dominican Republic |
| Egypt | Qatar | Kuwait | Turkey | Latvia | Israel |
| Belgium | Bosnia | Herzegovina | France | Georgia | Hungary |
| Jordan | Greece | Vietnam | Thailand | Saudi Arabia | Romania |
| Honduras | Lithuania | Oman | Phillipines | Poland | United Arab Emirates |
To register for EFT, you first must sign and return the TOPD Web Portal Terms of Agreement. Then you can request a copy of the TOPD EFT Terms of Agreement. Both agreements can be obtained by contacting the TRICARE Dental Program (TDP) OCONUS Customer Service department, Sunday 6:00 p.m. - Friday 10:00 p.m. (Eastern Time), except holidays, at 844-653-4060 or 717-888-7400. After completing the registration process, your User ID and temporary password will be sent to you electronically from our Dental Electronic Services Department (DES).
How do I register or who do I contact for support?
Contact the TRICARE Dental Program (TDP) OCONUS Customer Service department, Sunday 6:00 p.m. - Friday 10:00 p.m. (Eastern Time), except holidays, at 844-653-4060 or 717-888-7400.
What do I have access to?
The TOPD web portal will allow dentists access to:
- Review benefits
- Check claim status
- View maximums
- Access procedure code information
Electronic Funds Transfer (EFT)
Get your paychecks deposited directly into your bank account.
Electronic Funds Transfer (EFT)
- Get your money faster
- No lost checks
- Reduce administrative time for office staff
- No waiting in line to deposit checks
- Frequently Asked Questions
*Beginning December 8, 2017, dental offices will be prompted to change their United Concordia online account password every 90 days. No action is required at this time however, changing your password now will assure your changed password will be valid for 90 days and be available for use after December 2017.
Payments & EOBs
View your paychecks, access EOBs and manage your finances through our online tools.
Payments & EOBs
- View claims payment summaries
- Review payments in detail
- Access EOBs for paycheck-related claims
*Beginning December 8, 2017, dental offices will be prompted to change their United Concordia online account password every 90 days. No action is required at this time however, changing your password now will assure your changed password will be valid for 90 days and be available for use after December 2017.
Patient Information
We understand that you often need to review your patients’ benefits information and determine how much of their maximums remain. Now you can access all that and more, in one convenient place.
My Patients’ Benefits
- Review benefits
- Check claim status
- View maximums
- Access procedure code information
*Beginning December 8, 2017, dental offices will be prompted to change their United Concordia online account password every 90 days. No action is required at this time however, changing your password now will assure your changed password will be valid for 90 days and be available for use after December 2017.
