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Dentists Government

United Concordia is dedicated to helping our TDP enrollees throughout the country who have been impacted by a disasters. We realize you are wrestling with many issues and concerns in light of the current situation - your dental care shouldn’t be one of them. 

If your dental treatment has been impacted by a recent disaster, please contact United Concordia’s disaster line at 1-800-858-0051 to locate a dentist, coordinate benefits, and answer any questions regarding dental coverage. Please let us know you’ve been affected by the disasters when you call.

TOPD Online Services

TOPD dentists can register to use the TOPD Online Services.

To register for the TOPD Web Portal, you must submit a signed copy of the TOPD Web Portal Terms of Agreement. To obtain a copy of the agreement, please contact TRICARE Dental Program (TDP) OCONUS Customer Service department, Sunday 6:00 p.m. - Friday 10:00 p.m. (Eastern Time), except holidays, at 844-653-4060 or 717-888-7400.

In addition to the TOPD Web Portal, dentists located in the following areas can register for Electronic Funds Transfer (EFT) for claim payments:

Australia Belgium Canada Cyprus Germany Hong Kong
Hungary India Italy Japan Malta Netherlands
New Zealand Norway Portugal Singapore Spain United Kingdom
Austria Bahamas Bahrain Bulgaria Czech Republic Dominican Republic
Egypt Qatar Kuwait Turkey Latvia Israel
Belgium Bosnia Herzegovina France Georgia Hungary
Jordan Greece Vietnam Thailand Saudi Arabia Romania
Honduras Lithuania Oman Phillipines Poland United Arab Emirates

To register for EFT, you first must sign and return the TOPD Web Portal Terms of Agreement. Then you can request a copy of the TOPD EFT Terms of Agreement. Both agreements can be obtained by contacting the TRICARE Dental Program (TDP) OCONUS Customer Service department, Sunday 6:00 p.m. - Friday 10:00 p.m. (Eastern Time), except holidays, at 844-653-4060 or 717-888-7400. After completing the registration process, your User ID and temporary password will be sent to you electronically from our Dental Electronic Services Department (DES).

How do I register or who do I contact for support?

Contact the TRICARE Dental Program (TDP) OCONUS Customer Service department, Sunday 6:00 p.m. - Friday 10:00 p.m. (Eastern Time), except holidays, at 844-653-4060 or 717-888-7400. 

What do I have access to?

The TOPD web portal will allow dentists access to:

  • Review benefits
  • Check claim status
  • View maximums
  • Access procedure code information

Electronic Funds Transfer (EFT)

Get your paychecks deposited directly into your bank account.

Electronic Funds Transfer (EFT)

  • Get your money faster
  • No lost checks
  • Reduce administrative time for office staff
  • No waiting in line to deposit checks
  • Frequently Asked Questions
Sign In
 

*Beginning December 8, 2017, dental offices will be prompted to change their United Concordia online account password every 90 days.  No action is required at this time however, changing your password now will assure your changed password will be valid for 90 days and be available for use after December 2017.

Payments & EOBs

View your paychecks, access EOBs and manage your finances through our online tools.

Payments & EOBs

  • View claims payment summaries
  • Review payments in detail
  • Access EOBs for paycheck-related claims
Sign In
 

*Beginning December 8, 2017, dental offices will be prompted to change their United Concordia online account password every 90 days.  No action is required at this time however, changing your password now will assure your changed password will be valid for 90 days and be available for use after December 2017.

Patient Information

We understand that you often need to review your patients’ benefits information and determine how much of their maximums remain. Now you can access all that and more, in one convenient place.

My Patients’ Benefits

  • Review benefits
  • Check claim status
  • View maximums
  • Access procedure code information
Sign In
 

*Beginning December 8, 2017, dental offices will be prompted to change their United Concordia online account password every 90 days.  No action is required at this time however, changing your password now will assure your changed password will be valid for 90 days and be available for use after December 2017.

 
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